Compassionate Listening in East Midlands. UK
A short introductory video presents LISTENKIND’s compassionate listening approach across Derby, showing how we support older people, those experiencing loneliness or everyday stress, carers and employees. The film is deliberately concise and practical: viewers see authentic one-to-one conversations in a East Midlands community centre, group sessions in a local hall and gentle examples of workplace listening in an office setting. The video demonstrates what to expect in a listening session — how our trained listeners create a safe space, the difference between one-to-one and small-group support, and how sessions can help reduce isolation and everyday pressure.
one-to-one telephone conversation that models respectful, confidential listening. Accessibility is central. Clear, synchronised captions are included for all spoken content and a short text summary follows the video for screen-reader users. On-screen prompts guide viewers to specific next steps: explore the full list of services, book a session, invite a LISTENKIND talk for staff or carers, or share the video with family and colleagues. Practical contact prompts appear throughout the film and underneath the player on the page. Viewers are invited to book a session via our website booking page, use the contact form on our Contact page, or email us directly to discuss needs and venues in Derby, Leiscester, or Nottingham.
There is also a clear suggestion to share the video with local community groups, care teams and loved ones who may benefit. If you are based in East Midlands and would like to see LISTENKIND in your setting, contact us to arrange an initial conversation and what to expect from our follow-up support. Watch the brief introduction to decide whether a one-to-one meeting or a small group session would best suit the person you care for, your team or yourself.
Call us today on 01332315470. Email us: Hello@listenkind.com
Listening That Strengthens Lives in East Midlands area
Measured outcomes, personal change
LISTENKIND reduces isolation and eases daily stress for people across Derby, Leiscester and Nottingham by combining attentive listening with practical signposting and workplace support designed for our local community.
Our work includes one-to-one listening, guided referrals to relevant local services and employer-focused support so people can find the right help when and where they need it.
Participants and carers regularly tell us they experience improved mood, clearer routines and stronger social connections after engaging with LISTENKIND. People report greater resilience both at home and in the workplace — for example, clients who were signposted to community groups or employment advisors have described feeling less alone and more able to cope with everyday pressures.
Referrals come from health proffessionals, community services, carers' networks and local employers, and this collaborative approach helps us reach people who need support most.
We listen closely to feedback from participants, carers and referrers and use that information to adapt our services. Follow-up conversations and anonymised outcome reports allow us to track change over time and ensure our support remains person-centred and effective.
Our approach is practical and accountable: attentive listening establishes what matters to each person, signposting connects them to local resources such as mental health services, carers' groups and employment advice, Our workplace support helps employees stay well at work. By combining these elements we deliver measurable, meaningful outcomes for individuals and for East Midland`s wider community.
Services Overview — LISTENKIND East Midlands
Confidential listening, tailored support and practical pathways
LISTENKIND provides confidential listening sessions for adults across East Midlands and surrounding neighbourhoods. Sessions are mainly telephone base, and we are also available in person at community venues and care settings across the city, online by video call and by telephone, so you can choose the option that suits you best.
We also run telephone befriending — regular, friendly calls designed to reduce isolation — and small group meet-ups that bring local people together in a safe, welcoming environment.
For workplaces in East Midlands, we offer briefings and training sessions that equip teams to recognise loneliness, listen effectively and signpost colleagues to support.
Our approach is person-centred and practical. Appointments are flexible with morning, afternoon and early evening slots to fit around work and caring commitments. Every new client receives a tailored support plan that sets out goals, suggested actions and clear next steps. We offer carer consultations to support family and unpaid carers with listening strategies, managing stress and accessing respite or specialist services. Where specialist help is needed, our referral pathways connect you directly with local health and social care services, voluntary organisations and benefit advice organisations in Esat Midlands to make follow-through straightforward.
Pricing is transparent and explained up front. We publish standard session fees and operate a concessions policy so older people and those on low incomes can access our services at reduced rates. Short initial telephone enquiries are available free of charge to help you decide which service is right for you. To book or find out more, contact LISTENKIND in Derby by phone or email, or use our online booking form to request a time and venue. We treat every conversation with confidentiality, compassion and professionalism.
Contact and Referrals — LISTENKIND East Midlands Area
Use the contact form to request appointments, make referrals or ask for more information about LISTENKIND’s East Midlands services. All enquiries are treated confidentially and our team will respond promptly during normal business hours (Monday to Friday). Please provide as much information as you can so we can direct your enquiry to the right team member. If you need an appointment or wish to refer someone in Derby, Leiscester, Nottingham or the surrounding area, you can self-refer or ask a professional (for example a GP, social worker or employer) to make a referral on your behalf. When submitting a referral please include the person’s full name, date of birth, preferred contact method, a brief reason for the referral and any relevant professional consent or supporting documents. If you are a professional referring on behalf of someone, please confirm you have the individual’s consent for us to contact them. All enquiries are handled in line with data protection requirements and our confidentiality policy. LISTENKIND team members aim to respond promptly and will normally reply within two working days during business hours. If you prefer, please indicate whether you would like a telephone call or an email response and the best times to contact you.
If you are in immediate danger, call 999. For urgent mental health support in Derby, contact NHS 111 and follow the mental health options, or call Samaritans on 116 123 for confidential emotional support. Local crisis and social care services that can offer immediate help include Derbyshire, Leiscentershire and Nottinghamshire Healthcare NHS Foundation Trust crisis services and Council`s Adult Social Care. If you are unsure which service is right, please contact NHS 111 for guidance. We are committed to clear, respectful communication.
If you have any questions about how we manage referrals, appointments or your personal information, please note them in your message, contact us and a member of the LISTENKIND team will get back to you.